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Our DE&I Model

Our DE&I Model

A major accomplishment in our first year of operationalizing DEI efforts in response to the Catholic Health Association’s We Are Called pledge was to implement an integrated strategy to address structural processes, relationships and practices.

We have created several councils, including a systemwide Diversity, Equity & Inclusion Council to create strategic accountability for results, provide governance and oversight on DEI efforts, and promote organization-wide communication on progress.

We have created ministry DEI Councils across our geographical footprint to ensure system integration and frontline team member involvement. These local councils serve as engagement drivers, champion DEI in each ministry, host activities, promote DEI and organizational initiatives in their individual ministries, represent each ministry on the system DEI council, and elevate our mission.

We also formalized four cross functional workgroups to achieve performance outcomes by focusing on talent, compliance, community and operations.

The way we’ve established our DEI structure is sustainable, allowing us to gather data and information, assess fully where we are and have been, with an eye to the future.

Walk the Talk

Walk the Talk

When they walk the talk, our DEI council leaders and members model respect and inclusion; listen and engage to understand with curiosity and without judgment; are respectful and welcoming of different ideas, styles and goals; don’t assume agreement or consensus; and co-create a brave, heart-centered and self-aware space for learning and dialogue.

Talent Workgroup


  • DEI hiring practices
  • Development to support DEI initiatives
  • Leader and team member DEI training program
  • System recognition programs
  • Cultural transformation
  • Talent metrics, measurement and reporting

Compliance Workgroup


  • Policy review and development to ensure inclusion compliance
  • Recommend new diversity/inclusion policies
  • Review DEI complaints
  • Promote Compliance Hotline

Community Workgroup


  • Health disparity initiatives
  • Quality and safety data analysis
  • Critical care training programs
  • Community program partnerships

Operations Workgroup


  • DEI metric dashboard
  • DEI budget and expenditures
  • Supply chain initiatives
  • Facility evaluation
  • Investment strategies
  • External DEI initiatives (branding and advertising)

Looking ForwardLooking Forward

During this time of unprecedented change in our society in general and the healthcare industry specifically, Franciscan Missionaries of Our Lady Health System is poised to lead the transformation required. As we reflect on our 2021 accomplishments, we look forward to 2022 and beyond and aim to continue our commitment to heal, to unite and to justice.

While we are extremely proud of our achievements so far in establishing our Diversity, Equity & Inclusion model and framework, we are not satisfied. There is much more to do to ensure a more diverse, equitable and inclusive environment for our team members and those we serve, as patients and our communities. We will not rest and are actively listening to consumers and our team members to identify, prioritize and address the most critical obstacles to a diverse, equitable and inclusive environment for all. We will continue to monitor new and ongoing initiatives, measure their impacts and adjust our strategies to meet our ultimate goal: healthcare equity and healthy opportunities for our patients, team members and communities.

Imago Dei

Read more about our Diversity, Equity & Inclusion journey and model.

Download Our 2021 DEI Impact Report