The Doctor Will Hear You Now

The way we learn about how you see the world - about your priorities, concerns, hopes, losses - is through listening to you, not our stethoscope. It’s through building respect that gives us the privilege to not just hear about your back - but your backstory. To not only have you drive Dad to his appointment but to tell us who Dad is. Because we might have the tools, but you have the tales. And that’s half the answers to healing. So, today, we give you this: our word. From this day forward, we’ll make it easier and make it our priority to stay for longer, to find us when you need us, and to tell us what’s on your mind. We will take action to give you our full attention. We will personalize for the purpose of wellness. We will hear you to heal you. It will be our honor.