Notice of Nondiscrimination and Accessibility
Discrimination is Against the Law
Franciscan Missionaries of Our Lady Health System and its covered entity affiliates and their subsidiaries complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)). Franciscan Missionaries of Our Lady Health System and its covered entity affiliates including Our Lady of the Angels, Our Lady of the Lake, Our Lady of the Lake Ascension, Our Lady of Lourdes, St. Francis Medical Center, St. Dominic Health Services and their subsidiaries does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Franciscan Missionaries of Our Lady Health System and its covered entity affiliates and their subsidiaries:
- Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
- Provides free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters
- Information written in other languages.
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Civil Rights Coordinator listed below.
If you believe that Franciscan Missionaries of Our Lady Health System and its covered entity affiliates and their subsidiaries has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Civil Rights Coordinator listed below. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, you may call (1800) 315-9566. If you would like to file your grievance in writing you may contact your Civil Rights Coordinator as listed below.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
(800) 368-1019, (800) 537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
If applicable: This notice is available at Franciscan Missionaries of Our Lady Health System and its covered entity affiliates including Our Lady of the Angels, Our Lady of the Lake, Our Lady of the Lake Ascension, Our Lady of Lourdes, St. Francis Medical Center, St. Dominic Health Services and their subsidiaries website: fmolhs.org.
Greater Baton Rouge
5000 Hennessy Blvd
Baton Rouge, LA 70808
LakeCivilRights@fmolhs.org
NorthShore
433 Plaza Street
Bogalusa, LA 70427
AngelsCivilRights@fmolhs.org
Acadiana
4801 Ambassador Caffery Pkwy
Lafayette, LA 70508
LourdesCivilRights@fmolhs.org
Northeast Louisiana
309 Jackson St.
Monroe, LA 71201
StFrancisCivilRights@fmolhs.org
Greater Jackson, MS
969 Lakeland Drive
Jackson, MS 39216
StDominicCivilRights@fmolhs.org
Notice of Language Assistance Services
Our Lady of the Angels Hospital
Our Lady of Lourdes Regional Medical Center
Our Lady of the Lake Regional Medical Center
St. Francis Medical Center
Our Lady of the Lake Ascension
St. Dominic Hospital
