Patient and Family Advisory Councils help ensure that patients and families are at the center of the care provided across our health system. Through collaborative efforts between the families, team members, physicians and administration of our hospitals, our objective is to influence positive change to improve the experience and outcomes for our patients.
In other words, we listen to our parents and families to help us improve the care for patients of all ages. Our councils are comprised of diverse groups of families from all over Louisiana and with incredible stories of resilience and survival.
Our Patient and Family Advisory Councils are comprised of patients who have received care at the medical center or hospital within the past three years or is a family member of such an individual. Members offer insights and input to help us provide care and services that are based on patient- and family-identified needs rather than the assumptions of team members. They help to identify what we are doing well and areas that need improvement. Advisors help us move beyond the “what is wrong” stage to developing effective solutions.