Our Community

Our Community

The Franciscan Missionaries of Our Lady Health System’s commitment to community outreach is guided by our mission to provide compassionate, holistic care to people who are vulnerable and otherwise lack access to essential services. Our size strengthens our ability to support and partner with trusted organizations to collaborate on programs that make our community efforts more effective. 

Our goals include addressing health inequities across all communities, transforming communities through strategic partnerships that support health and wellbeing, and increasing supplier diversity in our spending to support diverse and inclusive economic development in our communities.

Reviewing our facilities through a DEI lens helps us become more aware of others’ perspectives and needs, especially those with accessibility needs whether that’s using a wheelchair, limited sight or hearing, or something else. We want our facilities to continually become more accessible to all team members and patients, and that’s part of the work of the Operations Workgroup and our focus on community.

Building right and just relationships with our communities.

Our health system will find ways to build and strengthen trust with communities of color. This includes fostering and sustaining authentic relationships based on mutually agreed upon goals; “leaning in” to listen; learning about and understanding the needs of the community; determining how we can best partner together to bring about sustainable change; measuring the impact of our efforts; and making adjustments as called for by the community and as our combined work and relationships evolve.

Health Disparity Initiatives

Data is key to any work on health disparities. Determining the right method of data collection is a first step to determining the type of impact we will make as an organization in this space. Health disparities do not occur in a vacuum. It will take input from many sources to work on the roots of the issues. Using Race, Ethnicity and Language (REaL) Data will allow our health system to make measurable impacts.